Overwhelming Performance!

A recently released survey of Flower Mound residents indicates that the community as a whole gives the Town overwhelmingly positive performance ratings, values the high-level of services provided, is pleased with the overall direction of the Town, and considers Flower Mound a safe community that they are likely to continue calling home and recommending to others.

The survey was mailed to 3,000 randomly selected Flower Mound Households in November 2009. A response rate of 39 percent resulted in the receipt of 1,134 completed surveys. All data was mathematically weighted by gender, age, and housing tenure, and scientifically analyzed to produce statistically-significant results that represent the entire community. Survey topics included quality of life and community, interest in new projects, and Town Services and government. A majority of the rankings placed satisfaction rates notably higher than the national average and of those given to comparable municipalities. More than 90 percent of the respondents indicated that they would recommend living in Flower Mound and that the Town was a good or excellent place to live and raise a family.

Residents also indicated high levels of satisfaction in public safety and community characteristics, and identified traffic, growth, economic development, aging neighborhoods, and the maintenance of streets and roads as significant issues currently facing Flower Mound. In addressing the traffic and road maintenance priorities, expansion or improvement work will begin, continue, or is scheduled to be complete in 2010 on a variety of major thoroughfares including FM 2499, FM 1171, Gerault/Morriss Road, Spinks Road, Dixon Lane, Flower Mound Road, and Garden Ridge Blvd. Flower Mound’s economic development environment will also receive a significant boost as the Texas Health Presbyterian Hospital is projected to generate 500 new jobs and numerous ancillary medical facilities could create several hundred additional positions.

The Town Council and staff will utilize results from the survey to benchmark and measure service levels and for future programming, facility, and policy planning efforts.

Posted January 25, 2010